In the past few decades, online shopping has gone from being non-existent to becoming a multibillion-dollar industry. Buying things online has become a common practice among millions of people around the world. Recently due to COVID-19, the number of people buying goods and services online has grown more than ever before.
One of the causes, why online shopping has grown so much over the years, is because of the experience that businesses can provide to their customers. We’re constantly seeing businesses add new features and services for online shoppers, with the intent of providing them with the same support and comfort that they would have during an in-person shopping experience. The truth is that shopping online is becoming more and more like shopping in person.
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